Most no-shows forget
People rarely cancel on purpose. They forget, get busy or feel awkward rescheduling.
Put a number on missed calls
What are no-shows costing you each month?
Enter your weekly appointments, no-show rate, close rate and commission. The calculator shows the revenue that disappears with every missed call and what you get back by hitting a lower no-show rate.
Free tool
Appointment no-show cost calculator
Starting numbers are examples. Enter your own.
Missed appointments / month
30
Revenue lost to no-shows / month
$3,640
Recovered at your target / month
$1,560
Recovered per year
$18,720
Value of one shown appointment
$120
Extra appointments that show / month
13
Most no-shows are people who forgot or got busy. A text confirmation right after booking and reminders the day before and an hour before are the simplest way to move toward your target.
Book sooner
Appointments set for the same or next day show up more often than ones a week out.
Remind twice
A text the day before and an hour before catches most of the people who would forget.
Frequently asked questions
What is a normal no-show rate?
It varies by lead source and how far out the call is booked. Measure your own baseline, then track how reminders change it.
How do I reduce no-shows?
Book sooner, confirm by text right after booking, send reminders the day before and an hour before, and make rescheduling as easy as replying.
Can reminders be automated?
Yes. Text2Sale sends confirmations and reminders automatically when an appointment is booked.
Related
The Insurance Lead Playbook
One follow-up tactic a week for agents who work leads.
Texting scripts, calling strategy, AI, deliverability and the numbers that matter. Short enough to read between calls.
Want Text2Sale to send the reminders for you?
Appointments booked in Text2Sale get a confirmation and reminders automatically, and leads can reply to reschedule.