What does it cost to call 1,000 leads with a dialer?
How per-minute dialer pricing works, what you pay for and what you do not, and a worked example of the cost of calling 1,000 leads.
·3 min read
Published by Text2Sale · Updated . Product questions or corrections: support@text2sale.com.
Dialer pricing comes in two shapes: a flat per-seat license, often with a contract, or pay-as-you-go per-minute calling. Per-minute pricing means you pay for conversations, not for software sitting idle.
Here is how Text2Sale's calling costs work and a worked example you can adapt to your own numbers.
What you pay for
Calls are paid from a prepaid wallet. The first minute is charged when the call is answered and each later minute as it starts; the total is settled when the call ends.
- ✓Outbound calls: $0.025 per minute, per started minute
- ✓Inbound calls: $0.015 per minute
- ✓Calls transferred to your cell: twice the outbound rate, because two phone legs are open
- ✓AI receptionist minutes, if you use it for callbacks: $0.18 per minute
Keeping wasted minutes down
Most predictive dials never reach a person. The dialer hangs up on answering machines as soon as it detects them and stops ringing after 25 seconds, so the minutes you pay for are mostly conversations. Don't budget as if only answered calls can cost money: connected voicemails and other provider-billable activity can add to the bill.
Worked example: 1,000 leads
Suppose 1,000 dials reach a person 10% of the time, and the average conversation lasts five minutes. That is 100 conversations and about 500 billed minutes: $12.50. Rounding up to the started minute, short voicemail connections and a few abandoned-call messages might bring it to about $15 or more.
If half of those conversations are short (under a minute) and half run ten minutes, the total is closer to 50 plus 500 minutes, about $14. The number that moves your bill most is total talk time, which is the time you want to be spending anyway.
Budget for the whole funnel
Calling minutes are usually the smallest line in the budget. Leads themselves, your phone numbers and your time cost far more. Track cost per conversation and cost per sale, not just cost per minute.
Key takeaways
- →Outbound calls cost $0.025 per started minute.
- →Answering machine detection hangs up on voicemail quickly to keep billed minutes down.
- →1,000 dials at a 10% answer rate with 5-minute talks is roughly $12.50 to $15.
- →Talk time drives the bill; measure cost per conversation and per sale.
Put this into practice with Text2Sale
Import leads, create follow-up campaigns, organize replies, and connect texting, calling, and appointments in one workspace.
Frequently asked questions
Is there a monthly dialer fee?
The Text2Sale Dialer plan is $89.99 per user per month, or $119.99 for Complete with texting included. Calling minutes are paid separately from your prepaid wallet, and phone numbers are $1.50 per month each.
What happens if my wallet runs out mid-call?
Each minute is paid as it starts. If the wallet cannot cover the next minute, the call ends, and the dialer pauses until you add funds.