Topic

Technical

Technical guides to business texting: message segments, encoding, number types, integrations, and delivery troubleshooting.

Some texting questions come down to how the system works: why a message was split into several parts, why it cost more than expected, or why it did not arrive. These articles explain the technical details in plain language.

4 guides in this topic

Landlines, VoIP and mobile numbers: who can actually receive your texts

A phone number is not the same as a phone that can receive a text. Lists are full of numbers that never will.

·5 min readRead →

RCS vs SMS: what it changes for business messaging

RCS is what business texting looks like when it grows up. SMS is what reaches everyone today.

·5 min readRead →

10DLC throughput: why your messages send slowly

Your campaign is not stuck. It is being metered, and your trust score decides the rate.

·5 min readRead →

SMS character limits and encoding, explained

One curly apostrophe can cut your message limit from 160 characters to 70 and triple your send cost.

·5 min readRead →

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